FAQ centre
Plumbing FAQ for the Outaouais
Clear answers from licensed plumbers: maintenance, water damage prevention and what to do before we arrive.
Frequently asked questions
The questions our customers ask most often, answered in detail.
- 01
Why is my basement drain backing up?
A basement drain backs up when water can no longer drain away: a blockage in the pipe, roots growing into it, a stuck backwater valve or a municipal…
Read the answer - 02
How do I keep my pipes from freezing in winter?
Insulate pipes that run along an exterior wall, a garage or a crawl space, keep the house at a minimum of 13 °C even while you are away, shut off and…
Read the answer - 03
Landlord or tenant: who pays for plumbing repairs in Quebec?
In Quebec, the landlord covers plumbing repairs related to normal wear and to the condition of the dwelling: piping, water heater, drains, supplied…
Read the answer - 04
How can I check that a plumber holds a valid RBQ licence?
Ask the contractor for their licence number, then look it up in the Régie du bâtiment du Québec licence holder register, available free online. You…
Read the answer - 05
What should I do about water damage before the plumber arrives?
Immediately close the main water supply, cut the power in the affected area if water is near outlets or appliances, move belongings out of reach, then…
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Guides by service
- Water Heater Installation and Repair in the Outaouais
- Drain and Sewer Line Unclogging in the Outaouais
- Bathroom Renovation: Complete Plumbing in the Outaouais
- Backflow Preventer (D.A.R.T.) and Water Meter Installation
- Backwater Valve Installation in the Outaouais
- Main Water Service Line Replacement in the Outaouais
Guides by area
Your situation is not on the list?
Talk to a licensed plumber. Free quote, RBQ licence 5853-1658-01.
819-918-1732